Join Our Team At Mercy: Bringing Compassionate Care To Life
At Mercy, we do things a little differently. Our mission is to bring healing through compassionate care and exceptional service, and that starts with finding the right people. Modern Healthcare Magazine named us one of its "Top 100 Places to Work," and we're always looking for individuals who want to make an impact in healthcare while nurturing their unique talents and gifts.
About The Role
We're excited to offer part-time benefit-eligible opportunities at our Clinic Patient Access Center, one of the fastest-growing contact centers in the country. Right now, we're offering a $500 sign-on bonus to welcome you to the Mercy family.
Although this isn't an immediate work-from-home role, you will have the opportunity to work from home after completing 30 days of on-site training and a 90-day in-office experience, once you meet quality goals.
Full-Time Schedule:
- Monday-Friday: 7 am - 7 pm (8-hour shifts within this window)
- Saturday: 8 am - 12 pm
This is an entry-level position with exciting opportunities for growth and promotion.
Key Responsibilities
In this fast-paced contact center environment, you'll be responsible for:
- Scheduling patient appointments
- Taking patient messages for Mercy Clinics
- Providing patients with general information about appointments, messages, or any other Mercy-related questions
Why Join Us?
If you love helping your community and enjoy talking on the phone, this is the perfect place for you. Whether you're starting fresh in healthcare, changing careers, or looking for a dynamic environment, the Clinic Patient Access Center at Mercy will offer you a fulfilling and exciting experience.
Minimum Qualifications
- Education: High School Diploma or equivalent
- Experience: Telephone or face-to-face customer service, or previous healthcare experience
- Skills: Strong data entry ability, multitasking, direction-taking, professional attitude, compassion, and typing speed of 60 WPM
Why Mercy?
At Mercy, our benefits go beyond competitive pay. Eligible co-workers working 32 hours or more per pay period receive day-one comprehensive health, vision, and dental coverage, along with paid time off (PTO), tuition reimbursement, and employer-matched retirement funds.
We are a supportive community that believes in helping each other through every step of your day—especially the tough ones. We embrace advanced technology, innovative procedures, and new models of care to transform the healthcare experience for our patients and team members alike.
What Sets You Apart?
If you're a compassionate professional who thrives on collaboration, positivity, and advocacy, you'll fit right in with our team. We're committed to going the extra mile to deliver excellent care, and if that resonates with you, we encourage you to apply.
At Mercy, we’re not just offering a job; we’re offering you a home where your heart, skills, and talents can shine.
Ready to Apply?
Come be a part of something bigger. Join us at Mercy today.👇